General Questions

That’s the first question you might have. Allow us to introduce ourselves. We are Triple Seven, a brand with a rich history in paragliding equipment (www.777gliders.com). Over the years, we have designed, competed, and won in the paragliding arena. Now, with the development of RAM-air and single skin wings for foiling, we are setting our sights on innovating this domain as well.

We are performance-oriented, always striving to offer riders top-tier products that deliver exceptional results. Our dedicated production facility in Sri Lanka is staffed with skilled experts and operates under the highest quality standards—a commitment evident in the excellence of our paragliding products.

Thanks to an organized workflow, our products move seamlessly from the design room to the rider. With a robust worldwide shipping system, you can easily purchase our products securely through our website. Plus, our team of specialists is always ready to assist, ensuring a smooth and hassle-free experience.

We deeply value your support and are committed to creating exceptional innovations. Thank you for being part of our journey.

Our production is located in Sri Lanka at the Aquadynamics factory—one of the largest and most advanced production facilities for air and water sports equipment in the world.

Why is this important for quality?

  • State-of-the-art technology ensures precision and consistency.

  • The facility manufactures products for many world-renowned brands, setting a benchmark for quality in the industry.

  • Triple Seven upholds strict quality standards across the entire product line.

What makes Triple Seven's production unique?

 

  • We have a long history of collaboration with the factory.

  • Our processes are refined to the highest standards, combining craftsmanship with advanced technology.

  • We maintain a strong focus on innovation, ensuring continuous improvement and performance across all our products.

Shippings and Payments

At Triple Seven, we make international payments transparent and straightforward. Our company is based in Slovenia (Europe), and all bank transfers are processed through our Slovenian banking system. When you receive a proforma invoice, it contains all the bank details you need to complete your payment quickly and securely.

Bank Transfers (Worldwide)

1. Bank-to-Bank Transfers (SWIFT/SEPA)

  • SWIFT Transfers – Used for international payments outside the European Union (EU) or SEPA area. Please note that intermediary banks may apply additional fees.

  • SEPA Transfers – Available within the EU and certain other countries, offering faster and more affordable transfers.

Alternative Payment Services

2. Online Transfer Services

Many customers use platforms such as Wise (formerly TransferWise) or Revolut to send payments. These services often provide:

  • Lower transaction fees than traditional banks.

  • Real-time exchange rates.

  • Faster processing times.

PayPal Payment Option

3. PayPal Transfers

We also accept payments via PayPal, but please note that additional administration fees apply. These fees are calculated as follows:

 
Total Fee = (Invoice Value x 4.5%) + €10 Fixed Rate

This covers PayPal’s transaction charges and our administrative costs.

Our Role in Your Payment Process

  • We provide complete bank details (IBAN, SWIFT/BIC, bank name, and address) on your proforma invoice.

  • You choose your preferred payment method—bank transfer, online service, or PayPal.

  • Once the transfer is made, please send us a payment confirmation for faster order processing.

Important Notes for Customers

 

  • Ensure all transfer fees are covered so the full invoice amount reaches us.

  • Always use your invoice number or order reference as the payment description.

Shipping Methods at Triple Seven

At Triple Seven, we ensure reliable and efficient shipping for customers worldwide. Depending on your location, we use trusted logistics partners to deliver your order quickly and securely.

Shipping Within the European Union (EU)

For customers in EU member countries, we ship directly from our Europe-based office using DHL Express Service.
This ensures:

  • Fast and reliable delivery.

  • Full tracking of your parcel.

  • Smooth customs-free movement within the EU.

If the product is in stock, shipping is normally completed within one week of receiving your payment.

Shipping Outside the EU

For customers outside the EU, we normally ship products directly from our production facility in Sri Lanka.
This allows:

  • Faster delivery to international destinations.

  • Reduced handling time for customs clearance.

  • Direct connection from production to customer.

If the product is in stock, shipping is normally completed within one week of receiving your payment.

Delivery Times and Production Slot Reservation

  • Delivery times are confirmed when we send you the proforma invoice.

  • At that stage, a production slot is reserved for 5 days to allow time for your payment to be received.

  • If payment is not completed within this period, the order is cancelled, and the production slot is released to the next customer in line.

Stock Availability and Immediate Shipping

 

  • If your product is in stock, we ship it immediately and aim to deliver within one week.

  • For custom or made-to-order products, shipping occurs right after production is completed according to the confirmed timeline.

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